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The Rural Transportation System for the Mid-Cumberland Region of Tennessee

 

With fares often lower than the cost of a gallon of gas!

Mid-Cumberland Public Transit is a curb-to-curb rural transportation system with flexible schedules to meet the needs of its passengers.

Rides are scheduled on a first-come, first-served basis, with priority given to medical appointments. While we request advance notice, it is not required. Please be assured your personal information will remain confidential.

We are a general public provider, equal-opportunity employer, and serve all 12 Middle Tennessee counties. As a non-profit, tax-exempt organization, all donations are tax-deductible.


Fees

Generally, in-county fares range from $2.00–$3.00 each way and out-of-county fares will be determined when you make your reservation. We keep our fares affordable—quite often, lower than the cost of a gallon of gas!


How to Schedule a Pick-up

Please contact your local county office to schedule a ride today. You can find your local office number under "Schedule a Ride".

*link below takes you to county contact page with phone numbers & link to offices.


Office Hours
Monday–Friday
8:00 a.m.–4:30 p.m.

Operating Hours
Monday–Friday
6:00 a.m. to 6:00 p.m.

General Fare Information

One way in city:  $2.00
One way in county:  $3.00
Additional stop on scheduled route:  $1.00
Each county line crossed:  $5.00
Flat rates to Nashville (one way): $10.00 - $15.00


Policies

  • We request 24-hour notice for in-county trips
  • We request 72-hour notice for out-of-county trips
  • Passengers must be ready 30 minutes prior to scheduled pick-up time
  • Cancellations must be made at least two hours notice prior to scheduled pick-up time
  • Drivers wait a maximum of five minutes after arrival to ensure other passengers are not late for their appointments
  • No eating, drinking, or smoking inside our vehicles
  • Service animals are welcome
  • Personal Care Attendants (PCAs) are welcome for those needing assistance during transport

 

Reasonable Modification Requests and ADA Complaint Process
for Persons with Disabilities

The Mid-Cumberland Human Resource Agency is committed to providing equal access and opportunity to qualified individuals with disabilities in all programs, services, and activities. In some cases, individuals with disabilities may need reasonable modifications to policies and procedures to ensure access to transit services. Mid-Cumberland Human Resource Agency will provide reasonable modifications, as necessary, to afford equal access to programs for persons with disabilities. Mid-Cumberland Human Resource Agency will take appropriate steps to ensure that persons with disabilities have an equal opportunity to participate.

To request a reasonable modification of an existing Mid-Cumberland Human Resource Agency service or policy, individuals should contact:

Anna Perry
Phone: 615-517-8940
Email: aperry@mchra.com 
Mailing address: 1101 Kermit Drive; Suite 300, Nashville, TN 37217
Fax: 615-832-8624
TYY # 1-800-848-0298

Please contact Anna Perry above to discuss your requirements.

Any person who believes she or he has been discriminated against under the Americans with Disabilities Act (ADA) including but not limited to obtaining a reasonable modification may file a complaint by contacting Anna Perry whose contact information is listed above.

Copies of this document are available in alternative formats upon request.

 

Pedidos para modificaciones razonables y quejas por no cumplimiento con la
Ley Estadounidense para personas con incapacidades

Agencia de Recursos Humanos de Mid-Cumberland se compromete a proveer acceso y oportunidades iguales para personas cualificadas con incapacidades en todos los programas, servicios, y actividades de la agencia. Algunas personas con incapacidades puedan necesitar modificaciones razonables a las pólizas o procesos para asegurar el uso y acceso a los servicios de tránsito y transporte. Agencia de Recursos Humanos de Mid-Cumberland prestará modificaciones razonables cuando sea necesario para dar acceso a los programas para las personas con incapacidades. Agencia de Recursos Humanos de Mid-Cumberland tomará los pasos necesarios para asegurar que las personas con incapacidades tengan las mismas oportunidades para participar.

Para solicitor la modificación de algún servicio o póliza de Agencia de Recursos Humanos de Mid-Cumberland deberá comunicarse con la siguente persona:

Anna Perry
Número telefónico: (615)-517-8940
Correo electrónico: aperry@mchra.com
Dirección: 1101 Kermit Drive; Suite 300; Nashville, TN 37217
Fax: (615)-832-8624
No. teletipo: 1-800-848-0298

Si usted cree que le han discriminado basado en alguna incapacidad, incluyendo el no proporcionar un cambio razonable, usted puede poner una queja contactando a Anna Perry cuya información de contacto está anteriorment dado.

Este documento está disponible en otros formatos. Solicítelo.


 

We provide routine service to the general public, with particular care to seniors and persons with special needs; Passengers are assured a safe, comfortable ride and we make every effort to ensure prompt arrival.

 

“What does Mid-Cumberland Public Transit mean to me? I am 91 years old and have no husband or children. It is my only means of visiting the doctor and grocery shopping. I am very grateful to Mid-Cumberland.”
— Vivian S.

Funding Partners

Mid-Cumberland Public Transit receives funding in part from the Tennessee Department of Transportation, Section 5311, Title III-B of the Older Americans Act (distributed through the Greater Nashville Regional Council), support from local counties and cities, other purchase-of-service contracts, and fares.

Greater Nashville Regional Council

Tennessee Department of Transportation

Tennessee Commission on Aging and Disability